"Ubizo Lokulungiselela" Iiyure Ezine Ngaphambi Kwexesha
Olu hambo luqale emva kokuthenga itikiti. UMnu. Zhang wayebhukishe kwangaphambili iinkonzo zabakhweli eziphambili ngenombolo yomnxeba yabathengi besitimela i-12306. Okwammangalisayo kukuba, kwiiyure ezine ngaphambi kokuba ahambe, wafumana umnxeba wokuqinisekisa ovela kumphathi wesitishi esisebenza kwisikhululo sikaloliwe esikhawulezayo. Umphathi wesitishi wabuza ngononophelo ngeemfuno zakhe ezithile, inombolo yemoto kaloliwe, kunye nokuba ufuna uncedo na ngamalungiselelo okuthatha isithuthi. “Loo mnxeba wandinika uxolo lwengqondo lwam lokuqala,” wakhumbula uMnu. Zhang. “Ndandisazi ukuba bakulungele ngokupheleleyo.”
"I-Relay of Care" engenamthungo
Ngomhla wohambo, olu hambo olucwangciswe kakuhle lwaqala ngexesha elifanelekileyo. Ekungeneni kwesitishi, abasebenzi abaxhotyiswe ngee-walkie-talkie bamlindile, bemkhokela ngokukhawuleza uMnu. Zhang kwisitishi esiluhlaza esifikelelekayo ukuya kwindawo yokulinda. Ukungena kwangqina ukuba le yeyona ndawo ibalulekileyo. Amalungu eqela asebenzisa ubuchule bokubeka irempu ephathekayo, evala umsantsa phakathi kweqonga kunye nomnyango wesitimela ukuqinisekisa ukufikelela okuthe tye nokukhuselekileyo kwesitulo esinamavili.
Umqhubi wesitimela wayelungiselele kwangaphambili izihlalo zikaMnu. Zhang kwindawo yokuhlala enkulu nefikelelekayo, apho isitulo sakhe esinamavili sasibotshelelwe khona ngokukhuselekileyo. Kuyo yonke loo ndlela, abalindi babetyelela kaninzi, bebuza ngokuzolileyo ukuba ufuna uncedo ngokusebenzisa indlu yangasese efikelelekayo okanye ukucela amanzi ashushu. Isimilo sabo sobungcali kunye nendlela yabo elungeleleneyo yenze uMnu. Zhang waziva eqinisekile kwaye ehlonitshwa.
Okwavala umsantsa yayikukuba ngaphezu nje kwesitulo esinamavili
Eyona nto yamchukumisa kakhulu uMnu. Zhang yayiyindawo awayekuyo xa efika. Isitishi esasisiya kuso sasisebenzisa imodeli eyahlukileyo yesitimela kunesitishi sokunduluka, nto leyo eyabangela ukuba kubekho umsantsa omkhulu phakathi kwemoto neqonga. Akuba eqalile ukukhathazeka, umqhubi wesitishi kunye nabasebenzi basemhlabeni basebenza ngaphandle kokuthandabuza. Bayihlola ngokukhawuleza imeko, besebenzisana ukuphakamisa amavili angaphambili esitulo sakhe esinamavili ngelixa bemyalela ngononophelo, “Bamba ngokuqinileyo, thatha kancinci.” Ngamandla nangokusebenzisana okungenamthungo, baphumelela “ukuvala” esi sithintelo somzimba.
"Baphakamisa okungaphezulu nje kwesitulo esinamavili—bandikhulule umthwalo wengqondo wokuhamba emagxeni am,” utshilo uMnu. Zhang, “Ngelo xesha, andizange ndizive ngathi ‘ndinengxaki’ emsebenzini wabo, kodwa umkhweli wayemhlonipha kwaye emkhathalele ngokwenene.”
Okwavala umsantsa yayingaphezulu nje kwentoisitulo esinamavili
Eyona nto yamchukumisa kakhulu uMnu. Zhang yayiyindawo awayekuyo xa efika. Isitishi esasisiya kuso sasisebenzisa imodeli eyahlukileyo yesitimela kunesitishi sokunduluka, nto leyo eyabangela ukuba kubekho umsantsa omkhulu phakathi kwemoto neqonga. Akuba eqalile ukukhathazeka, umqhubi wesitishi kunye nabasebenzi basemhlabeni basebenza ngaphandle kokuthandabuza. Bayihlola ngokukhawuleza imeko, besebenzisana ukuphakamisa amavili angaphambili esitulo sakhe esinamavili ngelixa bemyalela ngononophelo, “Bamba ngokuqinileyo, thatha kancinci.” Ngamandla nangokusebenzisana okungenamthungo, baphumelela “ukuvala” esi sithintelo somzimba.
“Baphakamise okungaphezulu nje kwesitulo esinamavili—baphakamise umthwalo wengqondo wokuhamba emagxeni am,” utshilo uMnu. Zhang, “Ngelo xesha, andizange ndizive ngathi ‘ndinengxaki’ emsebenzini wabo, kodwa umkhweli wayemhlonipha kwaye emkhathalele ngokwenene.”
Umfanekiso omfutshane wenkqubela phambili eya kuluntu "olungenamiqobo" ngokwenene
Kwiminyaka yakutshanje, oololiwe baseTshayina baye baqalisa ngokuqhubekayo amanyathelo abalulekileyo enkonzo yabakhweli, kuquka ukubhukisha kwi-intanethi kunye neenkonzo zokudlulisa izithuthi ukusuka kwisikhululo ukuya kwisitimela, ezizinikele ekuvaleni "umsantsa othambileyo wenkonzo" ngaphaya kweziseko zophuhliso zomzimba. Umqhubi wesitimela uthe kudliwanondlebe: Lo ngumsebenzi wethu wemihla ngemihla. Umnqweno wethu omkhulu kukuba wonke umkhweli afike ngokukhuselekileyo nangokukhululekileyo kwindawo aya kuyo."
Nangona uhambo lukaMnu. Zhang luphelile, olu bushushu luyaqhubeka nokusasazeka. Ibali lakhe lisebenza njengengcamango encinci, ebonisa indlela xa inkathalo yoluntu ihambelana neemfuno zomntu ngamnye, kwanezona zithintelo zinzima zinokoyiswa ngobubele nangobungcali—ukuxhobisa wonke umntu ukuba ahambe ngokukhululekileyo.